Shipping and return policies for Alexandra Zerner

Shipping Info
Dispatching happens on a weekly basis via Czech Post.
Normally, the delivery is within 2 working days inside the Czech Republic, 5 working days within Europe, and 10 working days worldwide.
Return Policy
In case of a defected product, you will receive another copy free of charge, after providing evidence of the defected product.

In case of a damaged item or lost parcel, you can get a new copy and pay only the shipping, after providing evidence for the damage/loss.